How to transfer an existi...
How to transfer an existing domain to us?
STEP 1: Place a domain transfer order
If you want to transfer your domain name from your current registrar to us in order to avail free dynamic DNS services as well as low costs, please click here to place a domain transfer. Please note that you will receive one or more years of service extra based on the number of years of domain registration you choose to purchase.
STEP 2: Check your domain status
You may click here to check your domain status.
- The domain name must not be within 60 days of its initial registration or within 60 days of being transferred from another registrar.
- You domain name is not expired. If it is, it should be in your registrar's grace period (0-30 days depending on the registrar).
- Domain must be in "unlocked" state. Usually, a domain is in "ClientTransferProhibited" status which means the domain cannot be transferred. You need to contact your current registrar to unlock the domain for transfer.
STEP 3: Obtain your Auth Code
Auth Code(Authorization code) is also called EPP Key. It is required when transferring domains from one registrar to another. The code must be between 6 and 16 characters long and must contain at least one letter, at least one number, and at least one special character(@#$%^&*-+). The transfer Authorization Code is created when the domain is first registered and can be obtained from the current registrar for your domain. Some registrars offer facilities for you to generate and manage your own Auth Code. In other cases, you will need to contact the registrar directly to obtain it. The registrar must provide you with the Auth Code within 5 calendar days of your request.
STEP 4: Reply to the approval email
If you have domain privacy enabled, please disable it. Make sure you have access to the administrative email of your domain. You will receive approval email (on the administrative email of your domain) where you must reply back to the email to authorize the transfer.
Once you have completed all of the above steps, it will take 7 business days for the transfer to be completed. You will receive a confirmation email when your domain is transferred to us.